Delivery Information
UK Mainland Deliveries
| Delivery Service | Delivery Time | Price |
|---|---|---|
| Next Working Day * - Orders placed before 12pm |
1 Working Day | £6.95 (TBC) |
All orders placed before 12pm, are dispatched via DPD on a Next Working Day service.
DPD also charge a London Congestion surcharge of £0.75 per consignment, which will apply to the following Postcode Areas:
W1-2, W8, W10-11, EC1-4, WC1-2, SW1, SW3, SW7, SE1, SE11, NW1, E1
The above services do not apply to the following postcodes:
AB36-38, AB55-56, FK17-21, All HS, All IV, KA27-28, All KW, PA20-49, PA60-78, PH15-26, PH30-50, All ZE, All BT, All JE, All GY, All IM, TR21-25.
* Not available to AB31-35, AB41-54 (Aberdeen) postcodes.
^ Not available to AB10-30 (Aberdeen) and G83 (Glasgow) postcodes.
° Not available to PO30-41 (Isle of Wight) postcodes.
UK Non Mainland Deliveries
| Delivery Service | Delivery Time | Price |
|---|---|---|
| Highlands of Scotland | 4-5 Working Days | £14.95 |
| Northern Ireland | 4-5 Working Days | £14.95 |
| Isle of Man & Scilly | 4-5 Working Days | £14.95 |
| Channel Islands | 4-5 Working Days | £14.95 |
The above services only apply to the following postcodes:
AB36-38, AB55-56, FK17-21, All HS, All IV, KA27-28, All KW, PA20-49, PA60-78, PH15-26, PH30-50, All ZE, All BT, All JE, All GY, All IM, TR21-25.
Delivery FAQs
To return your order, please send an email to customerservice@consorcio.co.uk, indicating the order number and reason for return.
Returned products must be in their original packaging and in perfect condition. Unless the return is due to a defective product, the shipping costs will be assumed by the customer.
After receiving and checking the returned goods, we will refund the corresponding amount by bank transfer to the account number indicated, or replace the order in the case of defective products.
You can however return your order to us - see question above.
Delivery Service Cut Off Times
Orders must be placed by 12pm from Monday to Thursday, for delivery the following day on our Next Working Day delivery service (excludes deliveries during bank holidays).
Please note that orders placed on Fridays before 12pm with our Next Working Day delivery service, the delivery will be made on the following Monday (excludes deliveries during bank holidays).
Orders placed over the weekend on a Next Working Day service will arrive on Tuesday.
VAT Exempt Sales Information
If your residence is Free from chargeable VAT we will automatically deduct the VAT from your purchase once an order has been processed and paid for including VAT. The current legislation allows every customer who lives in Switzerland and the Channel Islands to be VAT Exempt.